FAQ
- Why Do I Have Tax Fees In My Disbursements?
- General Guidelines for Refunds with Maya
- How to sell Digital Products in ChatGenie
- How to send Broadcast Messages
- Trouble Signing In via Facebook
- How can I setup my Mini App?
- How long is the settlement to our bank after customer pays using GCash or BPI payment option?
- How much does it cost to use ChatGenie Mini App for my business?
- How can my customers pay if we use ChatGenie Mini App?
- Do I need to have a Facebook Page or Business Page to use ChatGenie?
- Do I need a Facebook Account to use ChatGenie as a Merchant?
- What is a Messenger Mini App?
- Question: Can I connect two or more Facebook Pages to my ChatGenie Mini App?
- How does the Broadcast feature work?
- Why Does My Shipping Options Not Showing On My Mini App?
- How to fix the Facebook Page Required Permission issue every time you are trying to launch your Mini App?
- The "Shop Now" button on the menu is missing, how can I bring it back?
- How to remove ChatGenie Mini App on my Facebook Page?
- How can I customize my Mini App link (m.me URL)?
- How does ChatGenie earn if Merchants are not being charged to use the Mini App Platform under Free-tier Plans?
- My Mini App is Inactive, what should I do?
- How can I pay the collected convenience fees to ChatGenie?
- How can I temporarily disable my Mini App?
- My Mini App is Deactivated, what should I do to activate it again?
- Who can receive notifications sent via the Broadcast Manager?
- Can I request for features that I need for my business but currently not available on the Mini App bundles?
- What are the supported payment methods via Mini App?
- What's the difference between Free-tier and Enterprise-tier?
- Checking your Mini App Subscription Billing Statement